Denise Andreoli

* Please be clear - Refrain from any drugs or alcohol day of session. I will not read anyone under the influence and if you show up under either I will not read you or reschedule you,

​

* Zoom- Please have zoom both audio and video downloaded and know how to use it before our session. You will receive a zoom link within 24 hrs of booking if you do not receive one please email me ASAP (check spam as well).

Be on time - My time is valuable and so are the clients scheduled after you. Be ready to sign into Zoom as we will start at scheduled time. Anything later then 10 minutes will be considered a now show and will not be rescheduled. Contact me right away if there are any sign on issues. If you are a no show, I will not reschedule the appointment, it will need to be rebooked as another appointment.

​

*In Office- Please arrive 10-15 minutes early and have a seat in the waiting area. I will not see anyone later than 10 minutes. Anything after 15 minutes late is considered a no show and will not be rescheduled. If you are a no show, I will not schedule the appointment, it will need to be rebooked as another appointment. The addresses located on Cranston Street, Cranston, RI. out of my home and address will be given after booking.

​

My office is located upstairs and is not handicap accessible. 

​

* I have a 24 hr cancellation/rescheduling policy. I understand sometimes life happens, please contact me asap preferably no later than that morning via email or text. 

​

* Rescheduling- up to times rescheduling. After the 2nd time my system automatically will disable you from making changes online and you will need to email me or call me to reschedule. That will be the last time I will reschedule an appointment as am not always able to fill it last minute so please make sure you are able to pick the date adn time choosen.

​

* My services are for adults 18 and older. Any minor needs to have a written consent by a parent or guardian. (I will verify this.)

​

* The session is remote however I ask for you to treat it as any professional appointment and ask that you do not eat or smoke during our session. 

​

* Driving- Please don't. Again, it is an appointment, one that you need to be fully present for, also it is not safe to drive as I read you.

​

* Pad & pen- have a pad and pen nearby in case you want to write anything down. I do not allow recordings.

​

* Questions- Your session will go by rather quickly so if there are any particular questions you want to know please write them down. I will ask for you to hold off some on asking them as they may be answered. 

​

*Relax! It's important just to relax and keep an open mind. 

​

* Individual Sessions- If booking as an individual session the session is just for 1 person. Noone will be allowed in the room with you.

​

* Refund Policy- ALL services are Non-refundable.

​

​

If you have any additional questions, please contact me through the website.

​

Thank you!